Outsource Your Call Center
& Online Support Work
To India

We provide high-quality customer support designed to help your clients 24/7
even in the most intricate situations.

Call Now

PHONE: +91 9986266599

USA: +1 408 329 9248

Request a Callback

Email Us

  INFO@OUGHTRIGHT.CO

ABOUT US

We are a reliable and fast-growing outsourcing call center company that works in India with clients from all over the world, providing various services to help businesses grow and reach their goals. We offer professional support for inbound calling, outbound calling, lead generation, market research, appointment setting, reservations, data entry, email marketing, survey work, live chat and many more. Whether you are a low-budget small business or a large corporation, we can add value to your business. We offer flexible and individualized pricing plans guaranteed to fit your business.

Providing exceptional customer service starts with well-trained, confident customer service agents. Our experienced training staff prepares call center agents to support our clients by providing a comprehensive, brand-centric training that fully immerses agents into our client’s culture and service expectations.

While training timeframes vary by client, our training processes are comprehensive and utilize a variety of training methods. From classroom learning and hands-on observations to side by sides and one-on-one mentoring, our training curriculum is effective for all types of learners.

WHAT WE DO

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INBOUND CALLS

Help Desk / Customer Care

Inquiry Handling

Order Taking

Reservations

Cross-Sell & Up-Sell

Inbound Sales Service

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Dialing telephone keypad concept for communication, contact us and customer service support
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OUTBOUND CALLS

Lead Generation

Customer Surveys

Appointment Setting

Customer Retention

Market Research

Outbound Sales Services

Information Verification

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OTHER SERVICES

Email Support

Live Chat Support

SMS/Text Messages

Data Entry

Document Scanning

Back-End Support

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Repeat Business

SECTORS WE WORK WITH

Healthcare & Medical

  • Health Plan and Insurance Support
  • Appointment Services
  • Medical Facility Front Desk
  • Online Directory or Multi Facility Triage Support
  • Medical Smart Device and App Support

Retail Product Support

  • Expert Product Representation
  • Order Support
  • Customer Care
  • Web Chat & Social Media Support
  • Light Fulfillment

Food & Beverage

  • Ingredients Representation
  • Customer Support
  • Coupon Fulfillment
  • Incident Documentation
  • Recall Support

Service Industries

  • Event Registration
  • Hospitality
  • Rental & Property Management
  • Alert Monitoring
  • Front Desk

Marketing Support

  • Lead data verification
  • Satisfaction Surveys
  • Direct Response

Hardware & Software

  • Tiered Technical Support
  • Help Desk
  • Applications and 3rd Party Integrations
  • System monitoring to remotely check websites from several geographic monitoring stations at selected intervals

Telecom & ISP

  • Tiered Technical Support for Fiber internet services, VOIP and IPTV services
  • Help Desk

Online Education

  • Classroom Technology Support
  • Password Resets
  • Course & Registration Support
  • Network Outages for Students and Faculty

Outsourced Agents

  • Dedicated Agents
  • Outsourced agents sit on your instance of inContact

Make Every Customer Experience a Great One

What Our Clients Say

READ WHAT OUR CLIENTS SAY ABOUT OUR LEVEL OF SERVICE
AND THE SUCCESS THAT THEY’VE ACHIEVED

WHY WORK WITH US

High Quality Hardware

We use quality hardware, which is regularly updated to provide reliable support to your clients.

Dedicated 24/7 Support

Our team works 24/7 to provide extensive support to your clients and partners.

Time Savings With Our Consultants

If you are unsure what service you need, feel free to turn to our consultants for help.

Cost Your Containment

Hiring the experts of our call center team can save a lot of costs for your business.

Best Quality, Service and Price

Our approach combines these three vital factors to help you achieve the maximum success.

Risk Reduction and Cost Minimization

We aim to minimize your spendings on call center services while reducing all risks.

6 MAIN REASONS TO CHOOSE US

  • High Quality Hardware
  • Dedicated 24/7 Support
  • Time Savings With Our Consultants
  • Cost Your Containment
  • Best Quality, Service and Price
  • Risk Reduction and Cost Minimization

Best Prices On The Market!

Standard

Hire Experienced Telecallers

Follow Up on Time with Your Customers

CRM Software for Daily Reporting

Appointment Fixing & Team Coordination

All Calls Monitored by Supervisor

Telecalling Script Improvement

Save Cost on Your Phone Bills by 75%*

(Cost Varies Based on Your Preferred Country)

Save Cost on Employee

  • Visa Expense
  • Medical Expense
  • Yearly Air Ticket
  • Gratuity
  • Transportation
  • Accommodation
  • Leave Salary
  • Office Seat Spac
  • Office Furniture
  • Telephone Equipment
  • And More

$700

/ Agent / Month

(30 Hours A Month)

Plus

Hire Experienced Telecallers

Follow Up on Time with Your Customers

CRM Software for Daily Reporting

Appointment Fixing & Team Coordination

All Calls Monitored by Supervisor

Telecalling Script Improvement

Save Cost on Your Phone Bills by 75%*

(Cost Varies Based on Your Preferred Country)

Save Cost on Employee

  • Visa Expense
  • Medical Expense
  • Yearly Air Ticket
  • Gratuity
  • Transportation
  • Accommodation
  • Leave Salary
  • Office Seat Spac
  • Office Furniture
  • Telephone Equipment
  • And More

$950

/ Agent / Month

(40 Hours A Month)

Phone Call Charges & Dedicated Local or International Number will be Charged Additional*

(Cost Varies Based on Your Preferred Country)

Let’s Have A Chat!

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FUNDASPACE, 3RD FLOOR, NCR ARCADE, HSR 6TH SECTOR LAYOUT, BANGALORE – 560102.

INFO@OUGHTRIGHT.CO

+91 9986266599

+1 408 329 9248